Program Information - Toyota Canada Dealer Equipment Program

Welcome to the All New Toyota Canada Dealer Equipment Program

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Program Information

What sets the Toyota Canada Incorporated Admin group apart from other tool providers:

One-stop resource for ordering equipment for your dealership.
Administered by Snap-on Business Solutions in partnership with Toyota Canada Incorporated.
Live support provided between the hours 7:00 AM CST and 7:00 PM CST Phone number: 1-888-999-8698.

Warranty

Please contact us if we can be of any assistance in coordinating warranty information or service.

Return Goods Authorization

In the event you need to return a product, please request an RGA (Return Goods Authorization) from us either by phone or fax. All products must be new, unused and in the original carton. After receiving approval for return, the product is to be shipped to the address provided, with freight prepaid. We will issue you credit, based on the credit issued by the supplier. All suppliers set their own policy regarding return freight, refurbishment, repackaging and restocking charges.

Tool Safety

Shop and tool safety is everyone's business and responsibility. Keep in mind that proper service techniques are the most important parts of the process. Wear safety glasses and chemical-blocking nytrile gloves when performing work of any kind. When working with high noise producing tools, wear hearing protection. All electrical tools must be properly grounded, and checked over for frayed wires, before use. We recommend that you read and follow all manufacturers' warnings. Protect yourself and those around you.

Invoicing

Order payment is handled through direct debit of the dealerships open account on a monthly basis. Please email the Toyota Canada Incorporated Product Support Center at TCEQUIP@SNAPON.COM with all the details, and attach a copy of the invoice or statement in question to the communication.

Delivery

USPS OVERNIGHT, and USPS PRIORITY (2-3 DAY) orders must be received by 10:00am Central for same day shipping for product that is in stock. Please note that orders may take 24-48 hours to ship as fulfillment may be subject to our suppliers' cut-off times, processing, and lead-times.

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